NS
Ntja S
1 reviews | Active since Jul 2014
16 Feb 2023, 10:47
Overcharged my account
Vodacom has overcharged me and they're refusing to refund me and their call centre agent is rude and saying she can't assist further when I want my refund.
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Vodacom's replyOfficial
16 Feb 2023, 12:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Feb 2023, 12:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team