TR
Tondani R

1 reviews | Active since Jan 2016

29 Jan 2016, 08:13

overcharged for my monthly debit

I am getting tired of Vodacom, this month they charged me 604 on a contract of 208. I don't know how they came to that amount, but this is really frustrating. I have been on vodacom for a month and have been trying to cancel my contract. This is absolutely ridiculous, my bank charges are to much because of this .This is my second complaint in one month. I don't know what must be done for them to take my things seriously. I want my money bank and to leave this contract, I was better off with cellc.

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Replies (2)
Vodacom
Vodacom's reply29 Jan 2016, 09:23
Official
Hello Votexta,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team
Vodacom
Vodacom's reply29 Jan 2016, 09:23
Official
Hello Votexta,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team