Overcharged for Migration

<p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">I am now a client of Vodacom according to the newsletters I have received.</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">I used to be a Autopage client and paid R99 for 5gigs (a discount) for</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">24 months.</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">&nbsp;</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">I recently received a letter from vodacom updating me that all Autopage clients are now Vodacom clients.</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">I then received an invoice for the amount of R259.00 for my present contract - which I am highly upset by as my contract is R99.00 for 24 months the contract number is ***</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">&nbsp;</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">and I believe that my contract that I had with Autopage should be honoured until the end of my contract.</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">&nbsp;</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">I began making contact with Vodacom to query this on the 19 April 2016, I have made numerous atempts to contact Vodacom to resolve this issue</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">ASAP- as I have not wanted my account to be debit with R259.00 You will see against my number *** (which is a data contract) that I have made maNY MANY calls to Vodacom- and to date I havent received any feedback update NOTHING.</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">&nbsp;</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">I am fustrated, annoyed and feel taken for a ride by Vodacom.</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">The fact that no consultation was done about my migration, as well as to my surprise I have been slapped with a huge bill- which I have not consented to and still beleive that my 24 month contract MUST be honoured until the term has lapsed.</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">&nbsp;</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">I would appreciate it- If someone that can actually sort my issue out is in touch with me, as its been three weeks since I started engaging with VOdacom and to date No feedback, call or reply</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">&nbsp;</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">You can reach me on this email address as well as my mobile number ***.</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">I am available to discuss this issue- which has caused me great Anger.</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">&nbsp;</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">I do not feel comfortable when I have to resort to emailing all the Managers of Vodacom to sort my issue/query out- I have been patient. and tried by all means to contact you all. You leave me no choice but to send this email.</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">&nbsp;</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">Thank you</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">I await your communication</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">&nbsp;</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">Leigh Edy</font></p> <p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><font size="3" color="#000000" face="Calibri">You can contact me on ***</font></p> <p>&nbsp;</p>