nD
nokwanda D
1 reviews | Active since Nov 2014
02 Jan 2021, 13:40
Overcharged data
I received a 10gig data yesterday and only started using it arround 11 am but today Im told my data is finished and they cant even send me a report to show how the data was utilised coz my vodacom app doesn't seem to work. Im really not happy with their service
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Vodacom's replyOfficial
02 Jan 2021, 16:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2021, 16:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team