Overcharged and such bad signal I can't even cancel

Item: Vodacom
Rating: 1
Author: Eleonora I

After being over charged for over a year and calling over 4 times to correct the problem I don't even have a good enough signal to cancel my contract! I'm being charged for something that does not exist!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 Jun 2022, 09:51

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Jun 2022, 09:51

Official