1 reviews | Active since Jul 2012
overcharged and soft locked
<p>on 14 September 2016 i called vodacom to report that ive been mistakenly soft locked only to discover that threre is a line that im bveig charged for that ive never used i was told that they will refund me and open my line. my line was opened but no refund. now today again same problem im being soft locked and will be charged wrong, this is upseting my budget and im really disturbed by this.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
VODACOM IS REALLY IRRITATING ME NOW SERIOUSLY.... R1002.21 HAS BEEN DEDUCTED FROM MY ACCOUNT AGAIN........ I HAVE OTHER PLACCES TO PAY TO NOW VODACOM IS REALLY MESSING UP WITH MY BUDGET AND CREDIT RECORD, HOW ARE THEY GOIN G TO FIX MY PAYMENTS THAT WERE DUE TO OTHER COMPANIES???????
VODACOM IS REALLY IRRITATING ME NOW SERIOUSLY.... R1002.21 HAS BEEN DEDUCTED FROM MY ACCOUNT AGAIN........ I HAVE OTHER PLACCES TO PAY TO NOW VODACOM IS REALLY MESSING UP WITH MY BUDGET AND CREDIT RECORD, HOW ARE THEY GOIN G TO FIX MY PAYMENTS THAT WERE DUE TO OTHER COMPANIES???????