MO
Michael O
1 reviews | Active since May 2009
03 Dec 2019, 13:33
Overcharged and poor customer service
I've been overcharged for my cellphone contract. My contract expired last month and I reluctantly took a data contract. I'm now paying more than I did before and not the agreed upon amount. Trying to get hold of Vodacom for the past 30 minutes.
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Vodacom's replyOfficial
03 Dec 2019, 14:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2019, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team