cH
candy H

1 reviews | Active since Nov 2009

10 Jul 2015, 15:34

OVERCHARGED AGAIN EVEN WITH SET LIMITS ON CONTRACT

Refer back to my previous complaints. Surprise surprise. Again Vodacom is trying to ***** money by adding charges onto my cellphone bill DESPITE the fact that i have a R100 extra limit set which cannot be altered. I paid the regular amount plus 100 as per usual and now they are HARRASSING me telling me I owe them an ADDITIONAL R550 odd rand.<br> <br> After complaining sending emails and twitter I still have no feedback just HARRASSING messages to pay else they cut me off.<br> <br> This is their usual modus operandi.

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Replies (1)
Vodacom
Vodacom's reply11 Jul 2015, 13:47
Official
Hello cands1305,

Kindly note that we are currently attending to your query and will provide feedback accordingly.

Regards
Dominic