OVERCHARGED ACCOUNT AND ***** ON MY CELL ACCOUNT REF S3-GB218-8MMAH
<p>On 3 November I logged a call via email with Vodacom and till today no response. A contract which I did not sign for or approved has been added to my cell nr and an amout of R270 was added WITHOUT my approval. I added an affidavit and a letter stating that and since 3 November NO RESPONSE whatsoever from VODACOM. My account is over R4000.00 a month This is how clients being treated. I will send a response to the CEO because maybe then I will get an answer from Vodacom. y total bill was R3966,26 WHY DID THEY DEDUCT ON MY ACCOUNT <strong>R4313.46.? Once again no response!!!</strong> I hope to get better service from Cell C if I move to them. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
