OVERCHARGED ACCOUNT

PLEASE HELP ME WITH A SERIOUS PROBLEM THAT I AGAIN EXPERIENCE WITH MY VODACOM ACCOUNT.<br> <br> IN 2014 I HAD THE SAME PROBLEM AND DUE TO YOU, VODACOM REFUNDED Me<br> <br> I AM ON THE RED PREMIUM PACKAGE SINCE NOV 2013 WHICH INCLUDES MY LAPTOP CONTRACT<br> <br> MY CONTRACT IS R 1 850.00 PER MONTH<br> <br> Account Number I***<br> Account Holder FRANCINA WESSELINA BRITZ<br> CELL PHONE NO ***<br> <br> Email [Email Removed]<br> <br> <br> I WENT TO VODACOM IN THE MIMOSA MALL IN BLOEMFONTEIN SEVERAL TIMES TO QUERY THIS MATTER, BUT NO ONE WAS ABLE TO HELP ME AND THIS IS WHY I HAVE DECIDED TO CONTACT YOU AGAIN. <br> <br> PLEASE, I CANNOT AFFORD TO PAY THIS AND NEED THE REFUNDS URGENTLY<br> <br> I ALSO STILL DO NOT RECEIVE MY VODACOM STATEMENTS SINCE NOVEMBER 2013 - I WENT PERSONALLY TO THE STORE TO CHANGE MY ADDRESS AND ASK THEM SEVERAL TIMES TO RATHER SEND THE STATEMENTS BY EMAIL. NO RESPONSE AFTER 16 MONTHS.<br> <br> THIS IS THE AMOUNTS THAT WAS WRONGLY DEBITED TO MY ACCOUNT<br> <br> NOV 2014 R 2 247.62<br> DEC 2014 R 5 372.00 *<br> JAN 2015 R 2 759.25<br> FEB 2015 R 2 856.40<br> MAR 2015 R 2 924.61<br> APR 2015 R 2 872.47<br> MAY 2015 R 3 282.09