Overcharged

<p>I've been with vodacom for 16 years and had an existing contract with you for 10 years at the very least. While upgrading my contract this year I signed for a certain figure and now I'm being charged R120 more than what I signed for. When reaching the customer complaints the lady informed me that the shop I opened the contract with rescinded the contract and put a new contract through with the R120 extra charge without my knowledge or signature. By doing this vodacom is *****ing and involved in ********** activity. I wish this to be sorted asap and to have the contract I originally signed put in place. I will be also visiting the store where the contract was signed to sort this out. If there is someway you could also assist me in rectifying this error on your part I would appreciate it!</p>