SN
Sithandiwe N
1 reviews | Active since Feb 2021
16 Mar 2021, 12:36
Overcharged
I have been calling vodacom to cancel the games that are charging or debiting from my data contract which makes my payments to exceed what we agreed on and they are dismally failing me telling me stories that do not make sense. I have been calling but nothing is resolved its been months paying for something i know nothing about
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Vodacom's replyOfficial
16 Mar 2021, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Mar 2021, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team