1 reviews | Active since Jun 2016

03 Apr 2019, 10:34

Overcharged

I'm quite frustrated so I upgraded my contract in Jaunary yet i am still paying over R800 a month for my contract, the deal I upgraded to is R300 why am I still paying so much? Please can vodacom explain this to me

0
Replies (2)
Vodacom
Vodacom's reply03 Apr 2019, 12:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply03 Apr 2019, 13:04
Official
 Dear Yaseen 

Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query. 

We apologize for the inconvenience and the service experienced. 

Have a great day further. 

Vodacom Consumer Website Team 

Best regards,