TP
Til P
1 reviews | Active since Jul 2013
15 Feb 2018, 14:42
Overcharged
My account has been overcharged and i have contacted the call centre a few however they do not understand my query. ref number 1- ********** ********** . Attached are the screenshots of the amounts debited as well as a Vodacom statement. If you add all debits and all credits, you will be able to calculated the R300 overcharge.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
15 Feb 2018, 15:37Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Feb 2018, 15:37
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Feb 2018, 14:47Good day,
Feedback has been provided.
Regards,
RM
Best regards,
Vodacom's reply19 Feb 2018, 14:47
Official
Good day,
Feedback has been provided.
Regards,
RM
Best regards,
Vodacom's replyOfficial
19 Feb 2018, 14:48Good day,
Feedback has been provided.
Regards,
RM
Best regards,
Vodacom's reply19 Feb 2018, 14:48
Official
Good day,
Feedback has been provided.
Regards,
RM
Best regards,
Vodacom's replyOfficial
19 Feb 2018, 14:48Good day,
Feedback has been provided.
Regards,
RM
Best regards,
Vodacom's reply19 Feb 2018, 14:48
Official
Good day,
Feedback has been provided.
Regards,
RM
Best regards,