1 reviews | Active since May 2016
Overcharged
I upgraded in October. End off November I get billed R800 more than I should have been. Phone them no its because I migrated my package. They did not offer same package it is not available anymore. So they charge me for old package and new package in one month. Not the way to keep loyal customers VODAcom
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Daphne
We thank you for bringing it to our attention and do apologise for the inconvenience caused.
Your query was addressed and the billing was found to be correct as per the contract agreed to.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Daphne
We thank you for bringing it to our attention and do apologise for the inconvenience caused.
Your query was addressed and the billing was found to be correct as per the contract agreed to.
Regards,
Vodacom Consumer Website Team
Best regards,