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Phumlani M
1 reviews | Active since Sept 2015
03 Oct 2017, 22:34
Overcharged
I signed up a R149 contract with Vodacom but I am being charged R168.
Why?
This is ****ing me off now, please reverse my R54 and then charge me accordingly ?????
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Oct 2017, 06:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Oct 2017, 06:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Oct 2017, 08:57Dear Phumlani
As discussed, this matter has been resolved.
Regards,
RJ
Best regards,
Vodacom's reply04 Oct 2017, 08:57
Official
Dear Phumlani
As discussed, this matter has been resolved.
Regards,
RJ
Best regards,