Overcharged!!!!
I've just loaded R29 airtime on my phone and made two calls totaling 10min19sec. On per second billing it should cost just over R12 yet my airtime is depleted. How in the world is that possible?!!!! It was a Vodacom to Vodacom call as well?! Without a proper explanation, this is ****************!
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Replies (2)
Vodacom's replyOfficial
26 Sept 2017, 11:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Sept 2017, 11:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Oct 2017, 14:38Good day,
Feedback has been provided.
Regards,
RM
Best regards,
Vodacom's reply06 Oct 2017, 14:38
Official
Good day,
Feedback has been provided.
Regards,
RM
Best regards,