PS
Pieter S
1 reviews | Active since Mar 2010
15 Jul 2022, 13:46
Overcharge for items unknown
A few months ago Vodacom tried to ***** my money by inflating the monthly bill with a lame excuse why and rectified it, this month they inflated the statement once again and no response from them, this is ridiculous
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Replies (3)
Vodacom's replyOfficial
15 Jul 2022, 14:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jul 2022, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Jul 2022, 14:33Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jul 2022, 14:33
Official
Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
Best regards,
PS
Pieter S's updateReviewer Update
20 Jul 2022, 11:56I am still awaiting your call and getting frustrated with your ignorance
PS
Pieter S's update20 Jul 2022, 11:56
Reviewer Update
I am still awaiting your call and getting frustrated with your ignorance