mT
michelle T
1 reviews | Active since Sept 2021
07 Sept 2021, 11:52
overcharge
I have been having an issue with VC overcharging me for the last 3 months and I have been trying to contact them to resolve the issue but every month they say I have to wait and they are aware of the problem but they keep overcharging me the next month.
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Vodacom's replyOfficial
07 Sept 2021, 14:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Sept 2021, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team