Overcharge

<p>My email sent on 03 August to Mondli Mogale with no response:</p> <p> </p> <p>Hi Mondli. I trust you are well</p> <p>Can you explain to me why my bill on my wifi data deal is over R300? When I distinctly told you that I wanted to move to CellC if you cant give me a good deal.</p> <p>You told me (on a binding recorded line) that I am going to pay R229 per month for my 20 gig deal (10gig anytime and 10gig night owl)!</p> <p>You also said that you giving me a router free as I told you I have one but since im not paying for it im accepting it.</p> <p>My cellphone package upgrade is R229 which is correct. So is my data deal, R229 but my bill is over R300 as confirmed with an agent last night</p> <p>Either rectify my wifi data cost or cancel it<br />Resolve asap else im going to escalate it.</p>