1 reviews | Active since Mar 2009
overcharge
<p>on the 22 july i called to upgrade my cellphone contract. i selected a packadge offering a samsung s7 and tab 3 lite for R570, the phones wheree delivered to me on the 26 july and never worked on the 28 july vodacom tried to deduct R2100 from my account which i rejected, this is was not discussed in the converstion when i upgraded my contract</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
how long does it take, for vodacom to respond to queries
how long does it take, for vodacom to respond to queries