overcharge

Item: Vodacom
Rating: 2
Author: Gopaul N

i called Vodacom and put a limit on my account so it does not exceed the contract amount. Last month i received a bill for around R800, whereas my initial contract was R100 pm. I called the call centre. They threw the rule book at me saying that i should look at the terms and conditions. Totally unacceptable.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

10 Nov 2015, 13:34

Hello abgn109,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in order to assist with your query.

Regards

Consumer Website Team

Best regards,

Vodacom's reply10 Nov 2015, 13:34

Official

Hello abgn109,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in order to assist with your query.

Regards

Consumer Website Team

Best regards,

overcharge

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