MD
Miguel D

1 reviews | Active since May 2017

13 May 2017, 13:20

overchaged extra handsets on 2 lines

<p>vodacom is charging me for 2 handsets on 2 lines from the 02 /12 /2017</p> <p>started reversing payments from 01 april 2017 as i get little or no help from customer care / solutions department </p> <p>now they suspended my 3 lines instead of solving the problem,</p> <p>the worst service i`ve heard or come across </p> <p>im extremily disapointed to the extent that i do not even want to contact them anymore ; will seek legal advice .</p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply14 May 2017, 08:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team