Overbilling to the Max. STILL WAITING FOR REPLY,

Logged complaint 02/12/2015. R6000 more? 48 hours later, vodacom sent msg, giving my complaint over to WASPA, another 72 it would take. Today, 12/01/2016 I'Still waiting for reply. Its Pathetic. Today, Silent from vodacom phoned me. Not to reply on any complaints, but to upgrade my contract!? Told her about my issues, and she said her manager will phone me back. Guess what, NO REPLY from Vodacom still. Taking 4 times what they should, for 2 months, and want to get even more? All they seem to care about is Money, not just our installments, but 4 times that over December and January. I think it's terrible customer service and I'm really disappointed with the way they handle things. Somehow I got subscribe to some 'Content Service', that charged me R35 per day? No message or warning, just R8000 after 2 months. I phoned Vodacom twice again. They said I must phone WASPA, gave me a invalid number. Tried again, they gave me another number, also Invalid. So what else can I do??? I will NOT beg for My money, keep phoning them for a reply, over and over, with my money!! How and When will they get back to me? Was such a great company, from best to worst! SHOCKING!!!