TM
Thobile M

1 reviews | Active since May 2024

23 Jul 2024, 06:46

Overbilling

I will never take contract with Vodacom ever again, took a contract on a closed sim and it was ******. Advised them of the fact and they still allowed the sim card to remain open for usage while it was supposed to be a data sim card. Alerted them again and they expect me to pay for that. As if that was not enough, they billed me twice for the equipment because they cut my fibre

0
Replies (1)
Vodacom
Vodacom's reply23 Jul 2024, 07:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team