OVERBILLED FOR THE 3RD MONTH IN A ROW

I went on to your online chat with an urgent account query and no one could help me, they said I needed to call *** so I did and waited 32 minutes and no one took my call. Im at work and cannot sit on the phone for an hour in the system listening to music.<br> <br> Vodacom has overbilled me for 3 months now, I called in Jan and got an answer as to why I was billed more then, and it happened again in Feb and again now with March payment after you assured me it was only Jan I would owe more.<br> <br> Im not impressed with not being able to contact someone about this and being shunted around, call this number, email these people, nobody at Vodacom seems to want to help.<br> <br> Please contact me urgently, I have been a Vodacom customer for 15 years and im not happy. I signed contracts for my cell and tablet stating I would pay a certain amount for them and ive now been debited R200 more for the 3rd month.<br>