Over Vodacom

If I could give negative stars I would! I cancelled Vodacom fibre more than 2 years ago (and let me tell you that also took 6 months). Suddenly in March this year they started billing me the same fibre that I already cancelled, and each month it’s a 20/30 min call with customer service, they credit my account, and the next month I get invoiced for the fibre again.

It’s now month 6, I’m on a call with Vodacom again like clockwork because, for August, R1314.03 went off my account on the 28th of August even though I even cancelled my phone the previous month. Being so fed up with Vodacom I cancelled everything I have with them.

It is honestly mind blowing how a massive company like Vodacom cannot fix this!