1 reviews | Active since Mar 2018
Over Vodacom
Dear Vodacom.
I am frustrated and ****ed off with the useless service you offer. I have been a loyal client for many years.
But now it comes to an end.
Since November 2017 on the 25th of every month, I receive an sms stating I have no data. I then go a purchase data and within 5 mins its all gone. I have been to your Fourways mall branch three time (Nov, Dec and Jan) and all three occasions they have phoned and logged the report to your head service department and get told that it has been sorted.
But yet it still carries on. I went to Voda World in Midrand on the 26th Feb 2018 to report the same problem and also got told that it has been sorted. And yet here I am with no data and sitting with the same problem.
This is not only costing me time and money. Its also effecting my work, which is unexceptable.
I would like to terminate my contract with intimidate effect. Please could you inform me on how I can do this.
Thank You
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Robert
As per our conversation, we've assisted you with your Data usage enquiry.
Kind Regards
DL
Dear Robert
As per our conversation, we've assisted you with your Data usage enquiry.
Kind Regards
DL
Dear Robert
As per our conversation, we've assisted you with your Data usage enquiry.
Kind Regards
DL
Dear Robert
As per our conversation, we've assisted you with your Data usage enquiry.
Kind Regards
DL
Dear Robert
As per our conversation, we've assisted you with your Data usage enquiry.
Kind Regards
DL
Dear Robert
As per our conversation, we've assisted you with your Data usage enquiry.
Kind Regards
DL
