1 reviews | Active since Aug 2010
over two week my devices are not activated
I bought two tableTs online and they were delivered on the 11th of Jan I was given *** number to activate my device and I was told online that if I don't call it will be automatically activated as it is a top up but still today my devices has not been activated. i called the *** number for more that two weeks now and I only got a response from the answering machine that says due to unforeseen circumstances the call center is not available pls try again later.<br> <br> I called customer center and two emails were sent to the activation department and still not connection . I went to the customer care in midrand on the 23 but still no help . I was given the *** number and I was told about the sending of e-mail to activation . on the 25 I called activation both numbers with no success and I call the customer care and escalate the issue . i have the reference number but still no feedback. today I called the customer care and I was transferred to the sale dept and no one answered. I can't call the customer care now as I have apparently exceeded my free cc monthly Limit .<br> <br> THIS IS NOT ACCEPTABLE CAN SOME ONE DO HIS OR HER JOB
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SA,Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
SA,Consumer Website Team
