OVER R10 000 billed in 2 months & Spam subscribtio

I noticed a higher billing rate on my account, and then I noticed my apple downloaded the new update. I disabled the option that switches between wifi/data. I also have an out of bundle data soft lock on my phone of R500. My account last month was R6000 and this month already over R4000 - but customer services says technicalities can go wrong, it's not their fault and on top of this there is a subscription to xpor.mobi on my account that I never authorized of over R700 from September!. This should be *******! <br> <br> absolutely no responsibility is taken by Vodacom, I have NEVER gone over R3900 for both my and my daughters accounts, we normally carry data over. I have been a loyal customer for over 20 years, and I think I'm taking my contract and going to that Cell - C buy out option. They could see something is wrong, why not flag it on the system and notify me? now instead of paying a little in advance I'm actually in arrears again.<br> <br> I feel ****MED. Al the lady Robin - Lee wants to know from me if I agreed to their terms and conditions. I think they should take that and stick it where the sun does not shine, because i did not sign up for random subscriptions and bad service