Over Debited Yet again
<p>After being double debited two months ago. I find vodacom sticking their hands into my bank account yet again. Please could someone from vodacom call me resolve this as i get no joy calling customer care. No one knows what is going on they transfer you to the wrong department. And oh i apologies then you get transfered to the wrong department again.I have a job i cannot be on the phone the whole day.</p> <p>The easiest would be for my contract to be s****ped the data side and i will gladly pay for the device. So i can move to another provider. As vodacom keeps dropping the ball i am very unhappy. And will never use vodacom again. Cant wait till this contract is up and then i am free from incompitance.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
