pC
pumla C
1 reviews | Active since Sept 2012
02 Dec 2021, 15:08
Over debited
Can someone please tell me why was I debited extra R100 on my account? This money was not on the statement I received beginning of the month and its not on the invoice! I paid my account on the 28th October on the app like I always do. the account was not overdue!
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Vodacom's replyOfficial
03 Dec 2021, 06:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2021, 06:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team