1 reviews | Active since May 2016

09 Oct 2017, 20:33

Over charging on two contracts. Continue to bill a cancelled contract

I have cancelled my Ipad contract but Vodacom keeps on charging. Two contracts over the phone is much higher than promised.

0
Replies (2)
Vodacom
Vodacom's reply10 Oct 2017, 06:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Oct 2017, 09:01
Official

Hi Riaan

As discussed, feedback has been provided.

Have a pleasant day further!

Regards,

RJ