1 reviews | Active since Oct 2016
Over charging me for 6 months and NO ONE at VODACOM can help sort this out!
<p>My bank account has been debited by Vodacom for 6 months with an excessive amount that cannot be justified. I have called Vodacom time and time again trying to sort out the amount that goes off my account every month by asking them to provide me with a statement to my email address and nobody can provide this to me. I am disgusted that a company of this magnitude cannot employ competent staff to help me solve the issue of my account being over billed. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
