OVER CHARGING ME AND REFUSE TO REFUND ME AFTER ACCEPTING THE ERROR

<p>Breach Of Contract from Vodacom</p> <p>Below was the original complaint which they agreed to give me what i was sold now for the past few month Vodacom decided to charge me for the data with no communication which i find is a breach of my contract which is still in place!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>Vodacom refuses to sort out this problem</p> <p>Vodacom company Buymondo</p> <p>vodacom gave my personal info to this company and now they dont want to assist with the problem</p> <p>call centers refuse to give me a managers email address to assist with this complaint</p> <p>I have signed up a data contract in July 2015 my data bundle was not activated <br />I just contacted Vodacom now and I have been charged for August was credited by Vodacom by R2000.00 September R2148.30 October R1031.07 <br />and i am still paying my monthly premiums for data bundles every month<br />November <br />i have been calling Vodacom and Buymondo on numerous occasions since July <br />When will this issue ever be sorted out and will i be refunded ???</p> <p>Please note I do not want this money credited I want it back in my account this is alot of money. I need this money before close of business today.</p> <p>Johnathan tells me why do i run up my bill before the data is uploaded. why are you still charging me every month from July if your company does not full fill what the client signs up for ?????</p> <p>This has been my worst experience ever.</p> <p><br />Mar 15, 2017<br />1 month ago<br />Official business reply:<br />Dear Customer,</p> <p>Thank you for making us aware of your complaint.</p> <p>Kindly be advised that a consultant will make contact with you in due course to assist with your query.</p> <p>***Please note*** Beware of phishing ****s.</p> <p>Vodacom will not contact you via Whatsapp to request your personal details</p> <p>Regards,<br />Vodacom Consumer Website Team</p> <p><br />Mar 16, 2017<br />1 month ago<br />YaseenM:<br />Not even a phone call from Vodacom regarding this issue </p> <p>Quick to take my money but cant even call me to sort this out.<br /> <br />This review’s rating was changed from 1 to 1</p> <p><br />Mar 20, 2017<br />1 month ago<br />YaseenM:<br />still not a single call from #Vodacom <br /> <br />This review’s rating was changed from 1 to 1</p> <p><br />Mar 31, 2017<br />3 weeks ago<br />YaseenM:<br />On Thu, Mar 30, 2017 at 9:27 AM, Yaseen MAhomed</p> <p><y.mahomed@ style="box-sizing: border-box;">wrote:</p> <p>Hi</p> <p>Please note you guys have debited me at the higher amount again ,</p> <p>Please advice ASAP as to when I will receive all my money back?</p> <p>Sent from Yahoo Mail on Android</p> <p> </p> <p>On Mon, Mar 27, 2017 at 12:40 PM, Yaseen MAhomed</p> <p><y.mahomed@ style="box-sizing: border-box;">wrote:</p> <p>Hi Dominic</p> <p> </p> <p>Thank you </p> <p> </p> <p>Please also let me know when I will be refunded for all the months I have been over charged for this data </p> <p> </p> <p>I will await your response </p> <p>Thanks </p> <p>Yaseen Mahomed </p> <p> </p> <p>Sent from Yahoo Mail on Android</p> <p> </p> <p>On Mon, Mar 27, 2017 at 12:36 PM, ********** ********** wrote:</p> <p>Good Day</p> <p><br />We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.</p> <p>Please note that a discount has been loaded to offset the cost of the 2GB (R249) until the end of June 2018.<br />The 2GB will also expire at the end of June 2018.</p> <p><br />Kind Regards<br />Dominic</p> <p>This e-mail is classified C2 - Vodacom Restricted - Information to be used inside Vodacom but it may be shared with authorised partners. <br />“This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom.co.za/tc/default.html "</p> <p><br />Apr 10, 2017<br />2 weeks ago<br />YaseenM:<br />So Vodacom started giving me the 2gig data from this month but still no refund for the months I have been over charged </p> <p>**********Dominic sent me an email confirmation but does not respond when I ask when will I be refunded </p> <p> </p> <p>Why do I have to beg for my money back VODACOM???????????????????<br /> <br />This review’s rating was changed from 1 to 1</p> <p><br />Apr 18, 2017<br />1 week ago<br />YaseenM:<br />STILL NO RESPONSE FROM VODACOM REGARDING MY REFUND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>#Vodacomsucks #paybackthemoney #refund </p> <p><br />Apr 25, 2017<br />2 seconds ago<br />YaseenM:<br />I STILL DONT HAVE MY REFUND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>REF: 1-8BAIPS</p> <p>STILL PENDING REF: 1- ********** ********** </p> <p> </p> <p>STILL NO REFUND HAS BEEN LOADED BY VODACOM </p> <p>NO ONE CAN TRANSFER ME TO BACK OFFICE TO FIND OUT WHAT IS HAPPENING </p> <p> </p> <p>I WAS TOLD IF I CANCEL MY CONTRACT I WILL PAY PENALTIES ???????*** </p> <p>VODACOM IS IN BREACH OF CONTRACT AND OVER CHARGING ME AND I MUST PAY AGAIN?????????????????????</p>