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Daniel Ben-David
1 reviews | Active since Mar 2015
10 Aug 2020, 19:20
over charging ,,,
I Have received my invoice for my cell phone with Vodocom ,and I saw that they invoiced me for "Mine game "which I don't know what is it for ?and why they overcharge me ?i have never been notified or asked . I can not get to the right person ,they send me for person to person ...it is insane . service is so bad .
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Replies (2)
Vodacom's replyOfficial
11 Aug 2020, 07:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Aug 2020, 07:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Daniel Ben-David's updateReviewer Update
11 Aug 2020, 13:45STILL NOT HAVE BEEN CONTACTED !!!!!
DB
Daniel Ben-David's update11 Aug 2020, 13:45
Reviewer Update
STILL NOT HAVE BEEN CONTACTED !!!!!