BJ
Bontle J
1 reviews | Active since Oct 2021
17 Oct 2021, 23:30
Over charging
Hi I'm writing this because I'm very angry and annoyed with vodacom they have been over charging me for my contract since January this year with service I never agreed to when I told them about this till today it has not been resolved they haven't refunded me instead they're telling me to continue to pay my contract while they're busy it's been 4months now and no solution.
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Vodacom's replyOfficial
18 Oct 2021, 00:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Oct 2021, 00:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team