RW
Rhoda W
1 reviews | Active since Sept 2018
05 Sept 2022, 15:02
Over charges in techzone
This has happened now for the second time, Tzaneen store over charges for services The same job at Polokwane is R200 less and the regional manager couldn’t care less
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Sept 2022, 16:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Sept 2022, 16:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Sept 2022, 17:45Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that your query was escalated to the relevant Store Management Team and based on the feedback received, the work that was needed cost R500 according to what the store charges and what the customer agreed to pay.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply06 Sept 2022, 17:45
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that your query was escalated to the relevant Store Management Team and based on the feedback received, the work that was needed cost R500 according to what the store charges and what the customer agreed to pay.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,