Over charged on Vodacom account again.

Item: Vodacom
Rating: 1
Author: ravendran N

I have not asked for a open line vodacom. Mr CEO I am now requesting for you to please intervane in this matter. I am being over charged on my account every month. I don't know who to speak too in vodacom even managers can't assist me correctly. Please sir I require your urgent assistance.

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Replies (1)

Vodacom's replyOfficial

13 Jun 2023, 08:39

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply13 Jun 2023, 08:39

Official