1 reviews | Active since May 2017
Over charged on bill
Vodacom over bills you. They make u log many calls and keep promising to call back and fix issues before bill run. I logged three requests since 13october. They fix one number but forgot to fix other number. I called four times today but they either rude or will investigate but VODACOM 7 -14 WORKIN DAYS PASSED WHY LOG ANOTHER REQUEST NOW????? VODACOM OFFERS NO VIP SERVICE FOR RED PACKAGE CLIENTS
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Ozayr
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Dear Ozayr
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,