1 reviews | Active since Apr 2015
OVER CHARGED ON ACCOUNT
<p>FOR THE PAST THREE MONTHS I HAVE BEEN CHARGED R99.00 TOP UP DATA ON MY PHONE. I HAVE NOT AUTHORIZED THIS. </p> <p>I HAVE BEEN PHONING NOW FOR THREE MONTHS TO GET THIS SORTED OUT, WITH NO SUCCESS. EVERY MONTH I GET TOLD THAT IT WOULD BE REVERSED, BUT NOTHING HAPPENS.</p> <p>I AM NOT PAYING THIS AMOUNT AGAIN. I AM NOW STOPPING MY DEBIT ORDER.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team