Over charged for the last 3 months and still no refund!!!!

<p>Vodacom I am sick and tired of your bad service now! I have been a loyal vodacom customer for the past 7 years and wouldn't have dared to changed networks but now I am strongly considering it as I am being charged extra every month for something that's supposed to be free. When I call in to query it they say that I am being charged for the vodacom my free promo data that's supposed to be free every month. I keep hearing that you will log a service request to get it fixed and service request for my refund. You now owe me a refund for the past 3 months that I have been overcharged and I'm getting nowhere! I keep calling to follow up and nothing is being done. If I do not get my refund I will be canceling my contract with you and I'm taking the matter further. As far as I'm concerned you are in bridge of your contract by over charging me, and it's not like u over charging me by a R100 it's much much more!!! And I'm ****ed off. Pls get someone to contact me. </p>