OVER CHARGED FOR DEBIT ORDER. STOP OVER CHARGING CLIENTS FOR NOTHING TO MAKE UP FOR YOUR PROFIT

Invoice for 01/07/2022 However, on the statement it stipulated that its due on 02/06/2022.

I have contacted Vodacom numerous times and the call will cut when I’ll be speaking with consultants. Finally, I decided to take their names down, the last consultant who assisted was Dineo Moeketsi from Subscriber connect center.

The enquiry is regarding the July debit order for R473.90, as per my contract my debit order should be R179.00. I have made an enquiry in May as I was being debit an extra R14.99 which was stated as headset and I had explained to the consultant then that I have never received any device and this contract is merely for data nothing else, NO DEVICE.

Dineo advice that this R473.90 it’s for balance of equipment that was cancelled in May and I do state again that I had no device contract at all, the only thing I did was to enquiry about the R14.99 extra that I was being debited for, not knowing what was it for and now there’s a cancellation of device I am debited for. Vodacom really loves to take people’s money. Anyways Dineo transferred me to the billings department the number is no longer in use, I called 082 137, it states the same and I have been calling the customer care line but there’s no help, the only option to speak to a consultant it’s only the subscription center which I have already spoken to them and they keep on transferring me to billings that doesn’t exist.

Please sort out my invoice as I don’t know anything about the cancelled device and I haven’t taken any contract with you regarding a device, I am really tired of calling and enquiring about my money that you keep on taking and taking. Sort out this mess VODACOM AND STOP CHOWING CLIENTS MONEY.