OVER CHARGED!!!!!

I did an upgrade from home fibre to business fiber in middle of Novemebr and was told it is R200 difference on my contract amount. Beginning of December i was charged for half Novemeber which is acceptable BUT never credit half Novemebr for my home contract!!!! Nort accepatble. Further more iu was charged R1000.00 more for December not R200.00 like advised. Now i get my January invoice which is also R1000.00 more than original. Further investigation i see that i am being charged R800.00 for a router.... A Router which i had on my original contrat???? After numerous emails to my "contreact consultant" corop connect i am trying to sort this out my self. I ahve now been on hold for 30min to vodacom for the 3rd time today!!!!! IS vodacon still on holiday????????? EVENTUALLY GET AN ANSWER JUST TO GET TOLD (BY A RUDE "LADY") THAT I AM THROUGH TO WRONG DEPARTMENT AND MUST CALL 082111. GUESS WHAT ... YES GOT BACK TO EXACTLY SAME MENU TO BE ON HOLD AND TYHEN CUT OFF!!!!!!