Over charged by vodacom

Item: Vodacom
Rating: 1
Author: maemu R

I trusted Vodacom. I am a new customer with a 2 contract cellphones that I am only supposed to pay R279 every months but to my surprise I have received a statement saying that I must pay R818.62 end of this month for what I don't know and I don't understand at all this os really unacceptable. I have this Vodacom why are becaming like one of this ***** Companies. Very disappointed

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Replies (1)

Vodacom's replyOfficial

14 Oct 2018, 09:30

Dear Customer,

Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply14 Oct 2018, 09:30

Official