SP
Shenna P
1 reviews | Active since Jun 2018
13 May 2019, 10:28
OVER CHARGED
I have been billed R1100 and my installment is suppose to be R380
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
13 May 2019, 12:13 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 May 2019, 12:13
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
13 May 2019, 12:31 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is in hand with our Hellopeter Team. Please note that we are attending to your query and feedback will be provided once completed. Kindly allow our team to investigate and resolve your query.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is in hand with our Hellopeter Team. Please note that we are attending to your query and feedback will be provided once completed. Kindly allow our team to investigate and resolve your query.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 May 2019, 12:31
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is in hand with our Hellopeter Team. Please note that we are attending to your query and feedback will be provided once completed. Kindly allow our team to investigate and resolve your query.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is in hand with our Hellopeter Team. Please note that we are attending to your query and feedback will be provided once completed. Kindly allow our team to investigate and resolve your query.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
Best regards,
SP
Shenna P's updateReviewer Update
21 May 2019, 11:53to date this has not being resolved , i will have to reverse the debit order on the 25th , REALLY PATHETIC!!!!!!!!!!
SP
Shenna P's update21 May 2019, 11:53
Reviewer Update
to date this has not being resolved , i will have to reverse the debit order on the 25th , REALLY PATHETIC!!!!!!!!!!