1 reviews | Active since Oct 2012
over charge on my account
<p>please note i have lodge a despute on my account i purchase a mobile wifi data package for 329 pm end of feb i was charged R3790 now end march another debit order saying R4700 i refuse to pay so much as i do not use more than 10gig also vodacom needs to re imburse me for the overcharge another concerning factor is that the store i took the contract does not have nay of the docs and there put me on and open line without my authorisation the contract was to be capped at 329pm i need this resolved asap i am not getting any feedback i will never to busniess again with you guys my id ********** 023086 ms ahmod thank</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
I have responded to you via email in order to best assist you.
Kind regards
Vodacom Consumer Website Team
Dear Client
I have responded to you via email in order to best assist you.
Kind regards
Vodacom Consumer Website Team
