Over charge of account
<p>Good day,</p> <p>I did send you an email on 7/10/2016 about my account to the new email address that you send about 20 times in 2 weeks</p> <p>No one respond to emails. If I did not get an answer in 24hours I will put this on Facebook</p> <p>I can't rate your accounting services, bad</p> <p>I have a debit order and every cent is deducted monthly, no money is outstanding</p> <p>You over charge me with R721.28 ?</p> <p>I did phone the call centre 2 – 3 times but the operators can’t tell me for what is the over charge, they did not know.</p> <p> </p> <p>Kind regards</p> <p>Goosen Thompson</p> <p> ********** 121</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
