1 reviews | Active since Jan 2014
Over charge data and u must just exept
<p>On Christmas day whilst eating lunch I check my phone as it was on silent, only to have received 8 msgs from Vodacom saying I'm out of my data bundle of 5G. In a matter of less than 45min they say I had run up a bill of R3000 this is daylight theft, i phoned immediately to query it and my query wasn't even logged I phoned again they then sent me a sms with reference number, but still no feedback. This has happened on previous occasion where my account is debited and when u phone they say they will credit your account but won't refund. This in my opinion is theft and they just keep getting away with it, we intend taking this to the media so this **** they are running can be exposed</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
