FK
Firoz K

1 reviews | Active since Nov 2015

11 Nov 2015, 08:21

Over charge

Vodacom has been debuting my account for data I have not used<br> I have carry over data from the last month and was charge out of bundle <br> Ten times more then I supposed to pay <br> I have a R120. Contract and they have debited me R1079. <br> This is not the first time this has happened. They still owe me a credit which<br> They have not given me yet.<br> Please refrain from contracts with Vodacom because they will<br> Just debit you without any notification. I was calling the call centre and was put on hold without<br> A reference number and was put on hold never to speak to any body again.<br> VODACOM is cheating people!<br> If some can help please assist me.

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Replies (1)
Vodacom
Vodacom's reply11 Nov 2015, 10:11
Official
Hello Firozk,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,