FK
Firoz K
1 reviews | Active since Nov 2015
11 Nov 2015, 08:21
Over charge
Vodacom has been debuting my account for data I have not used<br> I have carry over data from the last month and was charge out of bundle <br> Ten times more then I supposed to pay <br> I have a R120. Contract and they have debited me R1079. <br> This is not the first time this has happened. They still owe me a credit which<br> They have not given me yet.<br> Please refrain from contracts with Vodacom because they will<br> Just debit you without any notification. I was calling the call centre and was put on hold without<br> A reference number and was put on hold never to speak to any body again.<br> VODACOM is cheating people!<br> If some can help please assist me.
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Replies (1)Vodacom's replyOfficial
11 Nov 2015, 10:11Hello Firozk,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply11 Nov 2015, 10:11
Official
Hello Firozk,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
